Cancellation Policies

General terms

• All cancellations must be made in writing (via email at [email protected]).
• Refunds will be processed within 10 business days of cancellation approval.
• Any administrative charges are typically minimal and will be communicated at the time of cancellation.

Patreon Membership

Patreon is automatically renewed every month. Can be cancelled at any time. To review terms of subscription and cancellation, please view Patreon's article on Cancelling a paid membership for more.

Cancellation Policy for Private Workshops

Cancellation by the Client:

• More than 4 weeks' notice: If the client cancels the private workshop more than 4 weeks before the scheduled date, they will receive a full refund of any deposit or fees paid, minus any minor administrative charges that may apply.
• 2 to 4 weeks' notice: If the client cancels within 2 to 4 weeks of the workshop date, 50% of the deposit or workshop fee may be forfeited.
• Less than 2 weeks' notice: If the client cancels less than 2 weeks before the workshop, they may lose the full deposit or be liable for 100% of the workshop fee.

Force Majeure Clause

Neither party shall be held liable for any failure or delay in performance due to circumstances beyond their reasonable control, including, but not limited to, natural disasters, government restrictions, pandemics, strikes, or any other event of force majeure. In such cases, we will make reasonable efforts to reschedule the workshop or provide a full or partial refund based on the specific situation.

Cancellation Policy for Public Popup Workshops

Email [email protected] for cancellations.

Cancellation by the Participant:

• More than 7 days' notice: If the participant cancels their attendance more than 7 days before the workshop, they will receive a full refund.
• 5 to 7 days' notice: If the participant cancels their attendance between 5 and 7 days before the workshop, they will receive a partial refund. This will typically be 50% of the ticket price..
• Less than 48 hours' notice: No refund will be provided if the participant cancels within 48 hours of the workshop start time.

Force Majeure Clause

In the event of unforeseen circumstances or force majeure events (such as a natural disaster, government action, illness, or other extreme situations), we may cancel or reschedule the public workshop. In such cases, participants will be offered the option to reschedule or receive a full refund.